Following the directive of the Cabinet Secretary Ministry for Education that no face-to-face teaching should take place until January 2021. learning/teaching for the pending three weeks of the 2019/2020 academic year and the first semester of the 2020/2021 academic year will be conducted virtually. The schedule for the training of the students on the use of the enhanced learning Management System and semester dates will be communicated in due course.
To facilitate the administration of virtual learning, the University will sponsor all registered students with internet bundles. The bundles will only be used to browse sites allowed by the University. In case you wish to browse other sites, you will be required to provide your eduroam credentials available in your portal.
In this regard, you are required to update your telephone details in your student portal on or before Thursday, 13th August 2020 to enable the University channel the bundles to the correct telephone numbers.
For effective 4G internet coverage in all parts of the country, we request that you provide your Safaricom telephone numbers only. For any enquiries, contact the ICT department via ictsupport@must.ac.ke
Meanwhile, you are required to clear any fee balance to enable you register for the virtual learning. With thanks .
Dr. Stephen Karanja, PhD
Registrar (ASA)
Helloo am Veronicah and i have some issues with the finance regarding my fee
Hello Veronica,
Kindly write to finance@must.ac.ke
Hello am Isaac kimanzi I did not receive my bundles for E learning
Contact registrarars@must.ac.ke
Hi,is Timothy Musembi Kang’utu a first my question is whether there is deadline for payment of school fees
Kindly pay as soon as possible since the deadline has already passed
Hello am Esther are online classes still going to start on Monday the 5th of October?
Check this link for more information on the same: https://www.must.ac.ke/postponement-of-online-learning/
I have my first semester fees in full and I need my portal opened
The student portal is automatically created for all students upon admission. Online admission is ongoing upon payment of fees and you will be notified by SMS/email on admission. Students who have already cleared fees and have not been admitted can write to the University admissions office via admission@must.ac.ke
Hey i have fully paid my school fees but i haven’t yet received my E Learning data bundles
Write to ictsupport@must.ac.ke
Hello I am unable to register my e learning portal
Contact lmssupport@must.ac.ke
How to create an account of e-learning portal
Hello,
Forward your request to lmssupport@Must.ac.ke
I’m Timothy musembi my portal is invalid and I need to change course what can I do
Write to admission@must.ac.ke to be assisted on portal
Are the university hostels been booked all like no other has remained?
Follow this link https://admission.must.ac.ke/ for booking of the hostel
I tried to pay my school fees today in kcb branch bt it failed saying reg.no incorect , is it the bank with problems or is wat?
Please write to financesupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello..
Have paid fees school of nursing-degree2020/2021 bt nt able to access my portal….plz help
Write to admission@must.ac.ke
How to activate my telephone
Check the post for more details
Is it a must that you pay School fee in order to open student portal
Yes
Hello, I’m Timothy Musembi a first year student I have not yet paid my fee . is it possible to change course
See this link for more information on the same: https://www.must.ac.ke/change-of-course/
Hello must are first year student supposed to pay their school fees? Please send your reply through my email
Hello Brenda,
Yes. Reply via this platform is formal
Hello,,are first years supposed to have chanelled their phone numbers??
kindly clarify your question
Hello..
I didn’t get any message concerning the Link and Data Bundles
Write to admission@must.ac.ke you will be assisted.
I would like to know the type of laptop to be needed by the university
See the links below:
https://www.must.ac.ke/laptop-specifications-for-bed-arts-and-business-courses-degree-and-diploma/
https://www.must.ac.ke/laptop-specifications/
Am oluoch Robert and I have not cleared the first semester fee.. I managed to pay 15000 due to financial challenges. Was asking if tomorrow I’ll be able to access the online orientation as I work hard to clear the fee..
Please write to financesupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello I’m Ephantus and my complain is that I have never received a message except for the one about the admission letters..I need your assistance kindly
Kindly request the admission office to update your record. Contact them through admission@must.ac.ke
Hello I’m Timothy I have issue my portal kindly assist reg no sc208/1
Kindly forward your details to ictsupport@must.ac.ke
Hello ,am Brian Momanyi first year need your assistance,Is their a et dateline for paying school fees please reply through my email and confused because of financial constraints
Hello Brian,
Kindly pay as soon as possible.
I have paid my school fees and am first year yet I am not able to access student portal since my login is invalid. What do I do?
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
I never received any update on first semester learning please help
See this link for more information on the same: https://www.must.ac.ke/online-orientation-and-learning/
Hey am Agnes a first year i have an issue regarding fees is there a deadline??kindly replay through my email
Hello Agnes,
Reply through this platform is as good as email. Kindly pay as soon as possible. All the best
Hello iam tura I have some issues regarding my fees and also need assistance on how to get my last semester exam result
About fees issues, write to financesupport@must.ac.ke
Regarding exam results consult the School or the Department
how I know the password as required in student login portal?
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Is it a must that in order to open student portal you must pay school fees
yes
Am Daniel kipngetich, have an issue on changing of my course will it be done online and will it affect my fees
Information on course change will be published soon. keep coming back for updates
I never received any update on first semester learning please help
See this for more information on the same: https://www.must.ac.ke/online-orientation-and-learning/
Hello .am Mwirigi Robert ..Am asking if there is any risk of
of not paying fees by the set deadline .Am waiting for a fundraising on 30th. this month to be able to pay
Hello Robert,
Success in your endeavor to raise fees. Kindly write to registrarars@must.ac.ke for further assistance
Hi am Deana chepkoech wanted to ask if there is dead line of telephone contacts kindly notify me ,thank u.
Please update as soon as possible
I have paid all my school fees and am not able to access the student’s portal…kindly help me
Write to admission@must.ac.ke
How can I change my course
Information on the same will be posted soon
Hello, I have cleared my first semester fee ,how will I transfer my course to another
You will be given an opportunity to change the course soon. Information on the same will be posted soon. Keep coming back for updates. You can subscribe to this website and receive notifications of new posts by email.
Note that successful transfer of course will be determined by the following:
• Qualifications
• Available vacancies
Hello, I was not able to join the meeting maday even after trying my best, please assist me on how I can know wat was going on in the meeting
Hello,
Recordings will be uploaded soon
Hello am Margaret , i have tried to log in following your advise and it has failed since yesterday, i have contact the school and i have end up hanging till know and the deadline is about to reach please help me as soon as possibble
Hello ,
Kindly forward your details to admission@must.ac.ke
Hello iam Ronald kirui,when will online classes start
See this link: https://www.must.ac.ke/preparation-for-teaching-during-march-july-semester-2021/
Link haifunguki
Refresh the browser
Hello am Margaret , i have already paid my fees on the begining of this week , am trying to enter student portal and it has failed, and i need a career change which deadline will be tomorrow . please help me!
Try national id or phone number as the password. If it fails, write to admission@must.ac.ke
Hello I havent received any updates since I got my admission letter
Please subscribe to oour updates on this website. In addition, read through several posts posted on this website
Is there any online classes for the new year students
First year students are reporting on 5th Nov, 2020 for face to face learning
Hello I am festus I have not attended classes .How will I do to join classes .
Please see this link for more information on the same: https://www.must.ac.ke/online-orientation-and-learning/
Besides, kindly note that it is important to subscribe to our updates
Hello am phelix otieno, I missed orientation and upto date am still stranded and I am not aware of what to do
Check orientation link under student’s menu on this website
Great,, what of the guys not yet admitted to the school how can they do,,,like they don’t have smartphone
More updates will be posted soon on the same. Keep coming back
Iam a first year student how would I get you?
There are several channels of communication check our contacts page below:
https://www.must.ac.ke/contacts/
How are the first year students updating their email and telephone on the student portal
Hello Kelvin,
If you have cleared you can access your student portal
What if you have no access to smartphone
Kindly make some effort of acquiring a device that can access internet
Hello ,,must each student own a laptop or a good smartphone is enough??
Yes
I have also tried student log in portal but failed how am going to log in
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Helllo am Elkana kiprono langat ,,have cleared the payment of fees but have not received the portal
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Will there be learning for the 2019/2020 first years?
Yes,
Some of us are not receiving the links that you are giving what will happen if you are not present for the orientation
Recordings will be uploaded. You can forward your contacts to admission@must.ac.ke so that they can give you a link
When is 2020 online course transfer starting?
You will be given an opportunity to change the course soon. Information on the same will be posted soon. Keep coming back for updates. You can subscribe to this website and receive notifications of new posts by email.
Note that successful transfer of course will be determined by the following:
• Qualifications
• Available vacancies
Am jack and have emailed the finance office of the same yet they haven’t responded positively…kindly help us.
I have contacted finance you will be helped soon
What are the requirements that are required of the laptops they are required in the school which size of the laptop
For laptop specifications check the links below:
https://www.must.ac.ke/laptop-specifications-for-bed-arts-and-business-courses-degree-and-diploma/
https://www.must.ac.ke/laptop-specifications/
hello must.i am a first year.unfortunately my contacts are different from the one i provided during the placement of universities by kuccps. Due to that regard i haven’t received any guidelines from the institution concerning first years. Kindly help soon
Hello Brian,
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
I paid my school fees yesterday. How do I know the school received the money since when I login in student portal it is not going through.
If you deposited in official University accounts, it was well received. For queries on portal update write to financesupport@must.ac.ke
I can’t access my portal what can be the problem please
The student portal is automatically created for all students upon admission. If you have already cleared fees and has not accessed the portal, you can write to the University admissions office via admission@must.ac.ke
I have a concern about my student portal how do I get my password because after I login I get a warning that my password is wrong
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hi must I am Chepkoech Deana I have been trying to log in to my portal in vain and have cleared my school fees kindly help me log in
Reg no SC208/1
ID no 38
Course of study bachelor of science in mathematics
Hello try using national ID or phone number as the password. If it fails, write to admission@must.ac.ke
Hello,am Wafula Mark Wangila, I paid my school fees on 28/09/2020 but my student portal reads 0.00 cash further more I am not login please assist me am very much behind.
See this link for more information on the same: https://www.must.ac.ke/payment-of-fees/
Hello,,am Gabriel chaka
My portal fails to update but am still using the same safaricom number in my portal,,, what should I do now?
Kindly write to ict@must.ac.ke
Provide the following details:
Your full name
Registration number
Year of study
ID
When is the deadline for the payment of fees
When are the online classes for first year students taking in progress
Kindly pay as soon as possible. Online learning information for first-year students will be posted on this website
What about those who differed. Have we been reregisted?
Forward Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello why is it that I cant be able to register for the semester right now
You have to be promoted to the current semester. For more assistance kindly write to admissions office through admission@must.ac.ke
Thanks for the update,, but what about the firat years,, does it mean they are counted out, when it comes to virtual learning?
Welcome. Fourth years have been considered
Can you please give us the procedure on how to follow for registration of the online classes for first year students
THe procedure will be posted soon
Helloo am nickson kipkemoi newly admitted to the university……will the learning of first year students take place……….? If yes how do we know exactly how to go about it
Yes, it will. Though you first be admitted(officially) then updates will be posted on this website
The portal requires password and registration number.Please provide us with this details so that we can log in
Please write to erp@must.ac.ke
Please my phone number not updating…here are my details to log in.
I have hidden the phone details you had submitted. Please contact ictsupport@must.ac.ke
Please I payed fees yet my portal is not working what’s the problem ,.I have tried to log in it’s denying saying either my password or registration number is wrong
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Is the portal providing a password to login .I have given my password and it says incorrect password
Try resetting the password through the link: https://student.must.ac.ke/Forgot%20Password.aspx
If the proble persists, you can write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Am Martin.
I have not yet paid the fees and am in first year 2020/2021. This is due to financial issues. Kindly help me in this.
Hello Martin,
Kindly write to registrarars@must.ac.ke
What about first years are we in included and is the fees paid in full or abit
First years will be updated soon on online programmes. Fee should be paid in full
!
When are we supposed to pay fees or kindly provide the date line
Kindly pay as soon as possible
Am Daniel Ibau and my student portal is not registering units that will be done online
No 2 How do can I update my telephone number in my portal
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Full fees as per semester or what?
Please clarify. Your question is not clear
My orientation was on monday, I tried to be in the meeting BT o success, I haven’t paid fees yet BT I will clear before month ends, how can I know wat was going on in the meeting, please assist me
We will post proceedings soon
Hello , Timothy a first year student l have not paid fee due to financial issue ,is my portal valid?
No
Hello I’m Timothy a first year student , kindly I request whether I can pay my school fees on October coz is when I will be having it
Yes
Portal yangu imekataa kufunguka ku confirm numb nilikuwa na tumianga. But bado sijachange number ni ile ile tu bado.
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Have been paying fees via lipa na M-Pesa but upto now haven’t updated on balance…. Kindly help out
Please write to financesupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Are first year counted out on the virtual learning
Refer this link for more information:https://www.must.ac.ke/virtual-opening-of-the-university/
Hello,am Gideon ,when will online learning start for first year student
Check this link for more information: https://www.must.ac.ke/virtual-opening-of-the-university/
Kindly send me the details of my registration number via 076
Check your letter of admission for registration number
Hellooo, how can I create a student portal please assist me!!
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Hello, have not paid the fees yet, am login in the portal bt no success can you help me
Kindly write to ict@must.ac.ke
Provide the following details:
Your full name
Registration number
Year of study
ID
I have cleared my fees by my portal is no responding ,,,,
Kindly write to admission@must.ac.ke
How much is the fees for the first semester
Check this link: https://www.must.ac.ke/2018-fee-structure/%20
Am Winnie
My student portal is not opening, kindly help me
Kindly write to ict@must.ac.ke
Provide the following details:
Your full name
Registration number
Year of study
ID
Am Stephen; please , I have issues with my student e-mail account, majorly the password if the student e-mail
Please write to webmaster@must.ac.ke Provide the following details:
Your full name
Registration number
ID
Course
My student portal is not opening how would I do?
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
What about BSC.Nursing students who were on clinical placement at Meru teaching and referral hospital…are we going to finish our clinical placement virtually?
Hello,
Please write to deanshs@must.ac.ke
i have a problem with my units and any effort to reach admission office have not been successful
Hello Michael, kindly note unit matters are handled by the School. Kindly contact the Chairman of department
Hello, I am a fourth year student and my portal says my units for Y1S1 can’t be found.
How can this be sorted?
Contact your school. Check your school website/page for contacts
Am enock,what are the happens to those who won’t be able to register and enroll to e-learning?
Hello Kiptoo,
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Are first years part of this?
No
I HAVE A PROBLEM COZ MOST OF US COME FROM THE VILLAGE AND ACCESS TO POWER IS A PANDEMIC ON ITS OWN AND ALSO SMARTPHONE IS A DISASTER.
PLZ HOW WILL WE MANAGE BECAUSE I HAVE TO TRAVEL TO THE NESARBY TOWN TO ACCESS UNIVERSITY UPDATES
Hello ,
Sorry for that. Kindly try your best to access the online content because we cannot meet physically hence online is the only option available.
Hello am Caroline njenga .am unable to update my mobile number in my student portal… kindly help
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Iam a first year I cleared fees my portal is not opening telling me either the registration number or the password.Which is the password please help me?
Your details will be updated after official reporting
My student portal is not responding , , , what can I do?
Contact ict@must.ac.ke
Help us with the online registration process for first year students
First years when are they reporting.
Dates will be communicated soon
Hi
Kindly update for me my number from 0726…. to 0794…. since I canntot login to my portal
I have hidden your phone nunber. Please contact ictsupport@must.ac.ke
What about the first years since we had completed our year are counted in ama
Yes
Hello am unable to reset my student portal password
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
I have not yet joined, I’ve not known the fees amount for the first semester
Hello,
Please check this link: https://www.must.ac.ke/2018-fee-structure/%20
Am john Sagini , my question is after those 3 weeks of virtual learning will there be an online exams or it is just leaning and that is all?
No 2,
And those who have no money to clear the school fees why cant you allow students to learn and clear the school fees before you start the exams ??
Hello ,
There will be tests
My portal has failed to open even after resetting the password ,what can I do ?
Kindly provide the following information so that we can help you reset your portal password
Student NUmber:
Student Name:
National Id number:
Phone Number:
Reply to ict@must.ac.ke
When are the lectures commencing?
Physical-next year. Online is ongoing
Are the studrnt portal for those joining this year open?
No2
If they are open mine isnt responding what should i do?
Not yet. They will activate after reporting
hello I am Brian received a letter of admission in must want to register online what shall I do
Instructions on online registration will be posted soon
Is student portal open for 2019/2020 students open?
It will be activated after official admission
Will the university organise for an online examination after the 3 weeks of virtual learning?
Updates on the same will be posted on the website
Hello,recently I was cantacted by your institution and asked to pay my Fees and yet I am not admitted,so should I pay yet at this time and if yes how should I carry on?
Also when you talk of first year student’s portal being activated on reporting,do you mean reporting physically when the goverment directs so or is it virtually as earlier indicated?
Kindly pay the fee as soon as possible.
Note that fee payment is done before official admission.
Instructions on virtual learning for first-year students will be posted on this website
hello i need check up for units registered on my portal since all my first year units are not appearing
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hello, kindly work on the issue of cheques. Many students have deposited and sent the scanned copy of bank slips to finance@must.ac.ke and it is not reflecting on their portal.
I have forwarded the issue to finance. You will be assisted soon
What about 2020/2021 course transfer? Is it on going
Course transfer will be possible after official admission
I have not gotten my student portal yet I already paid my school fees …what is the problem
Try the following:
1. Use the registration number and the National ID/phone number as the password.
2. Try resetting the password.
3. If the problem continues, write to admission@must.ac.ke
Write to admission@must.ac.ke
What about 2020/2021 course transfer.is it ongoing?
Hello, you will be allowed to transfer after official admission
Hello have an issue with the changing of the telephone number
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
what will happen to those students who haven’t paid their school fees yet
You may not access services
Am a first year student and my question is has the fees increased
Please see this link for fee structure link: https://www.must.ac.ke/2018-fee-structure/%20
for those of us who are in remote areas and do not have proper phones what shall we do
Please ensure you in are with access to internet.
Yes
Hi am linet.should first years register on this now
Since you have not reported, the student portal is not yet active
Am having troubles trying to update my safaricom number on the student portal and the deadline is today.What should I do please?
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Am unable to update my mobile number, please help me out
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Have problem fee reflection with your End….why don’t you update the system atleast we be relieved from all these complains please
Please write to finance@must.ac.ke Copy to financesupport@must.ac.ke
Hi, I updated my phone number today. I had some challenge., will I get the link for monday training
Please specify the challenge
Am Nathaniel which gadgets will be suitable for the online learning
Laptop, desktop, tablet or a relatively powerful smartphone
Must I clear fees so as to access the online learning because I have financial problems;I had planned to clear by January since opening of universities had been postponed to January? Kindly help!
Hello, yes
How do I access my portal
https://student.must.ac.ke/
Hello am Omar Kithi.I have a problem with fees since I have a single parent (mother)who is to provide for a family of six.So kindly offer me a grace period and in due time I will pay the fees as stipulated
Please write to registrarars@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Kindly update me on the contacts you are using to reach first years inorder to give them directions
See this page for contacts: https://www.must.ac.ke/contacts/
I’m Felix Jeff Onyango Ouma, Reg No: …. from the BCT class 4.2 the academic year 2019/20. I’m writing this mail regarding the memos posted on the u8niversity website concerning the inline virtual learning and phone number update that was concluded the previous week. I have seen the scheduled training but I am having difficulties since I belonged to the 2015 intake but since the deferred third year to be part of the now 2016 intake. kindly advice on how am supposed to access the training scheduled to start today at 14:00hrs and also the provision of internet data bundles to access the platforms. The number provided in the memo doesn’t go through …and the emailalso went unanswered
I have forwarded your details to the relevant department for help.
Hello..Are the first years who are yet to be admitted in the university registering for the portal??
If you have cleared the fee, the portal is active
I would like my email to be changed because I can no longer get access to it
Please write to webmaster@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hey
I just realized the number I updated is missing the last digit.Please help.
My Reg.no is ………..
The correct phone number is……….
I have forwarded your issue to admission for asssitance. You can make a follow up by writing to admission@must.ac.ke
How do I access the portal.Am a first year student.
Check the link: https://student.must.ac.ke/
Hi I’m Albertina are first years supposed to clear school fees for them to open their portal or if you pay half of the fees you can open?
Hello Albertina,
Fee payment is guided by University policies. For more assistance on the same, you can write to registrarars@must.ac.ke
Iam Alfonce kipchirchir
Have not yet updated my phone number to the students portal due late payment of fees .Now have paid today the fee may you help me to login to my students portal to update my phone to the portal
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Iam mercy chepkemoi Tobon .
Iam a 2019/2020 student and my portal has failed to login even after forgeting password .l have not updated my contacts so help me login to my portal and uptade the contacts correctly,,,….
ID no …..
course pure &applied science option physical science
What should l do?if my portal still fail to login
Get in touch with the admission through admission@must.ac.ke
Iam mercy chepkemoi tobon
lam a 2019/2020 student and l have not uptaded my phone contacts since my portal has failed to login in .so help me to login to my portal to update my phone contacts.
Reg no …..
ID no ……
Course is pure &applied science,physical science
Please write to ictsupport@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Hi….am Winny and have paid my fee and when I try to log in it says passsword incorrect please assist me..
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Hello..am Brian and i hve not updated my contacts please help me how to do it
Kindly write to admission@must.ac.ke
Hello must I’m a second year student of electrical engineering and I would like to know the link to follow for virtual training
Write to admission@must.ac.ke
am having trouble updating my phone number on my portal what should i do
Contact admission@must.ac.ke
Have not found a link I can click and join orientation
Write to admission@must.ac.ke
I have not yet received the link and password for the orientation tomorrow, kindly assist
Write to admission@must.ac.ke for help
hello, can u pleas help me to know wat was going on on orientation on Monday 24th, I tried my best to be in the meeting ad was no success, av not paid the fees BT I will pay b4 month ends, please assist me to do so
Information on the same will be posted soon
Hello, I was unable to know wat was going on in maday orientation even trying my best to be thea, pleas assist me to know wat was conducted,,
Check https://www.must.ac.ke/online-orientation-and-learning/
Hello, when a classes supposed to begin and what do we need to fully enjoy the service? Am hereby confused . every time I login nothing seems to be happening. Kind regards.
See this link for more information on the same: https://www.must.ac.ke/online-orientation-and-learning/
have an issue with updating my phone number and email please help then how do i log in to student portal yet i havent paid fees my details:
phone number:07
name:muthui E mueni
reg no:sc203/1
course:bachelor of science (statistics)
email:em
iD no.3
Write to admission@must.ac.ke for help
i have an issue with fees as i have not paid and how to log in student portal please help and how can i access the orientation as fees will be paid soon
name:muthui e mueni
id no:390
course:bachelor of science(statistics)
reg no:sc203/1
Hello,
Write to admission@must.ac.ke
hi,am a new student,yesteday i was not able to attend the orientation class what should i do?
Kindly write to admission@must.ac.ke they include you in tomorrow’s program
I have fully paid my fees yet I’m unble to access the students portal to update my telephone number.please help.
Hello use reg number and ID/phone number to login. If it fails, write to admission@must.ac.ke
Hello
Am unable to log in the learning management system because every time I log in am told invalid login. Please help.
Write to lmssupport@must.ac.ke
What if I don’t clear the fees
You will not access our services like online classes, library services, portal etc.
I’m Ronald kimutai kirui,I’ve been requesting for student portal but I’m not seeing any response also I’ve paid my school fees and I need to know if it has been reflected in school please help me.
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Hello,am calton kipchumba a first year undertaking a coz in bachelor of science(actuarial science) ,I saw that lesson would begin on 14th September from 11:30am_1:30pm and my students portal do not response,pliz help me so that I do not miss ?
Password is your National ID number or phone number if you do not have an ID number. If you continue having problems, kindly write to admission@must.ac.ke
I’m Ronald kimutai.I request that you kindly send us the date at which course transfer will happen through an SMS.It is my kind request to you please.
THe date will be communicated
hello I’m Kevin wanjala, I have tried to register units unfortunately it couldn’t
For first year students, information on the same will be posted soon
Am Kipkoech Denis yet to receive my e-learning bundles,have confirmed my number in my portal
Write to ictsupport@must.ac.ke
What if you haven’t collect your kcse result slip,now how will you be admitted to online studieas,or is it a must to submit them??
Kindly write to admission@must.ac.ke for assistance on the same
I’m Clinton, can I get a link to change a course
You will be given an opportunity to change the course soon. Information on the same will be posted soon. Keep coming back for updates. You can subscribe to this website and receive notifications of new posts by email.
Note that successful transfer of course will be determined by the following:
• Qualifications
• Available vacancies
when will course transfer happens? please help
You will be given an opportunity to change the course soon. Information on the same will be posted soon. Keep coming back for updates. You can subscribe to this website and receive notifications of new posts by email.
Note that successful transfer of course will be determined by the following:
• Qualifications
• Available vacancies
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Hello,why do somes students receive messages from the school while others don’t?
Hello Ephantus,
Your records must be up-to-date. Kindly contact admissions office through admission@must.ac.ke for assistance
Hello i have paid the fees and the school portal is not yet opened for me
Try national ID or phone number. If it fails, write to admission@must.ac.ke
Hello, I need changes in units registered in my portal. My first year units are not appearing. Again others in second have never attempted.
Name moses mbithi
ID 334…
Registration no. Sc205…
Regards.
Hello Moses,
Kindly write to the school for help
How will I register units ED201/10…..
Information on the same will be posted soon
I want to open my student portal
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
I can’t open my student portal either using my phone number or my ID as my password ,what should I do please?
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Is there recordings of orientation and where u can get them, please assist me
Check orientation link under student’s menu on this website
Hi,am Wafula Mark Wangila,I have not been receiving notifications since June 2020 please assist me to start receiving notifications as well as getting the websites of orientations.Also help me to join the WhatsApp group of my respective course , Bachelor of science in mathematics and physics .A first year student.
For updates from us ensure that the phone number you provided is accurate- check the portal to confirm. If not write to admission@must.ac.ke
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