Change of Course User Manual
Deadline for course transfer has been extended to 18th September,2020.
- Navigate to the student portal via https://student.must.ac.ke/
- Login to your student portal using your registration number and your password (Your national ID number/birth certificate number is the default password)
NOTE: Only duly admitted students have access to the student portal.
3. Once logged in, navigate to the academic requisitions section on the left hand side menu
4. Select New requisition from the requisitions page
5. Select “Course change” as the requisition type and duly fill the form provided. Make sure you capture all your details correctly then submit.
Once you submit, the application will be subjected to an approval process. You can track your applications from the academic requisitions list page.
Possible Errors that may be encountered
The above error means that no cut-off points have been set. You can write to admissions@must.ac.ke indicating the programme you are trying to transfer into for setup of the cutoff points.
The above error means that you have already applied for the course transfer. Kindly check the already applied course transfer under the academic requisitions page for more information.
Can someone access the student portal before paying the school fees?
kindly assist
Kindly clear
I have tried accessing student portal with no success kindly help me how to open it, … Is it possible for it to open even when one has not payed the fees
Hello
It will not open if you’ve not cleared fees. If you’ve cleared fees, use the national id or the phone number as the password to access.
I have paid full school fees but my y can’t open kindly assist in need of changing course
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
I have already cleared fees,and I’ve been trying to access my student portal with failure
Using my ID no. or phone contact as the passsword
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course
I have cleared the fees but am not accessing the student portal inorder I can be able to change my course , kindly help me
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Hello, I need to change a course please assist
Kindly apply through portal
Kindly clear the fees so that you can access the portal
I cleared my fees ffor the first and second semester on 10th September..no update till now.. for how long should I wait for it?
See this link for more information on the same: https://www.must.ac.ke/payment-of-fees/
when paying school fees, should one also pay for accommodation is when one can be guaranteed to have cleared school fees
No, you must not pay for accommodation. Kindly note that all spaces in the hostels are booked
I have just paid the fees and the student portal is not opening for me. Please help me.
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
I want to change the course but while logging in,,it’s alerting me that login failed
Write to admission@must.ac.ke
hi?I have tried to log in student portal but it refuses and yet I have pay fees
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Due to economic hardship I have not been able to pay my school fees and I want to change course and the deadline is approaching ,,what will I do please advice mi.
Hello Leah,
We understand that it is not easy to deal with a situation like that. Kindly write to registrarars@must.ac.ke
can i suspend reporting for September intake and proceed with the classes together with those who sign in for January intake
Hello,
Yes it is possible, kindly forward your details to admission@must.ac.ke
Hello I did not manage to change the course on 18th please help me on how to change it at this time
Hello Cheruiyot,
Kindly consult the Registrar- ARS through registrarars@must.ac.ke
Hello I have changed my course but I have not given any response what will I do
Feedback will be given soon
I want to change from bachelor of science to bachelor of education science but the University has not set the cut off points please help me because deadline is almost
Kindly write to admission@must.ac.ke
I paid my fees through KCB on 4th July 2020.As I tried to open my portal it failed to work. I contacted the responsible person for help.She requested for the receipt I got from the bank through WhatsApp. I forwarded for her 8 copies.she complained she never saw anything and every time I call her I am told userbusy please help me to access the services in the school because I paid fees in advance
Hello Virginia,
Sorry for that. Kindly forward your details to financesupport@must.ac.ke You will be assisted
Am a self sponsored student, applied for diploma in civil engineering but was offered a different course, i have cleared the fees but the portal isn’t opening for me to change the course. Kindly assist.
Please submit the concern to admission@must.ac.ke
I have tried everything to get the student portal but no success.. I have also sent a scanned copy of the receipt for payment to the person in charge…can I kindly visit the school for more assistance because I don’t want to be left out when the classes will start
Kindly write to admission@must.ac.ke or call +254 706364687
My portal is not opening,,where is problem and I have cleared the fees please update it for me ,,,,course transfer is remaining 2days please help before it’s late
Try national ID number or phone number as the password. If the problem continues, contact admission@must.ac.ke
When should course transfer rnds?
Please clarify your question. Thank you.
Is the course transfer process which is going on ,is it being done online or through forms
It is on. Kindly apply online before 12th Nov,2020
Thank God the dateline has been extented to 18 sep
How do I know when the classes is open since I’m a 1st year student
You will be communicated to via this website
How will one be able to confirm the course he has choosed to change before approval by the university
You will be communicated to if your course transfer is successful
Hello,being a government sponsored student,can I change from bachelor to diploma but retain the sponsorship?
Yes, you can do that.
When the fees is cleared through bank how will you know that l have cleared. Will l use the registration number
Check the fees structure on this link: https://www.must.ac.ke/2018-fee-structure/%20
When is the deadline for course transfer?
Please see this link for more information on the same: https://www.must.ac.ke/change-of-course/
am a bcom 2.2 class .on previous registered units i can not see my 1.1,1.2,2.1
dont understand how 3.1 is appearing on my portal and am not yet their.
again i cant see my fees updated for this year and i paid 40000 in feb 2020 for 2.2.
Hello,
Kindly contact your school or the department for assistance
Have paid my fee yet my portal is not working,,, change of course is only remaining two days,,, have written to all school email,,,,,, no response,,
Kindly give your name, admission number and payment details to admission@must.ac.ke
What do you mean by weighted points please.. in course change?
Your cluster points.
Please i was unable to change course when u had provided the opportunity because i had not paid school fees and would like to change course please help
Hello,
Kindly apply for course transfer by 13th Nov,2020
What is the registration number please
Please refer your letter of admission for the registration number.
I have used ag points instead of the cut off points and I don’t know how to correct it
Hello,
Kindly forward your details to ictsupport@must.ac.ke for assistance
Am trying to submit my course transfer form but it’s not going through for it saying that their is an error in the server ,what should I do
Try the following:
Refresh the browser.
Make sure you are connected to the internet.
If the problem persists, kindly write to ictsupport@must.ac.ke
I have written to the admission 3 mails but I see no response,,please respond to my mail because I would like to make a course change
Hello Faith,
Confirm that you wrote to admission@must.ac.ke In case you don’t receive feedback, forward the emails to webmaster@must.ac.ke for follow up.
What amount of fee should one pay in order to login to the student portal?, to change course
All fee should be cleared
Am trying to send my course transfer form but it’s not going through for it’s saying their is an error to the server , what should I do?
Hello Bundi,
Kindly forward your request to ictsupport@must.ac.ke
There is no deadline given at the link we are told to check ,,so please update us when is deadline
Secondly please most of us our portal is not opening yet we cleared the fees ,,so will we not blame you for failure to access the portal to change the course we desire???if possible add us one week or update the portal as soon as possible
Hello,
Kindly forward your details to admission@must.ac.ke for assistance. The details are:
Name
Reg number
ID
Course
how will I know that I have successfully transferred to another course.please help
You will be notified
I cannot access my student portal, what is the problem.
Please write to admission@must.ac.ke for further assistance. Remember to provide the details below:
Name
ID
Reg No
Course of study
Have not paid fees due to some challenges but i will pay on date 21 September,wii i be able to change my course because i seriously want to change
Kindly pay as soon as possible so that you do not miss the opportunity of changing the course
I am trying to change course and I am being warned that I have not qualified for the program please help me to change course
Ensure that you are qualified for the course you want to transfer to
Hello,,,, will I be able to change the course before I paid school fees?
Kindly clear so that you can login to the portal. Portal will allow you to change the course
O paid my fees through Equity Bank, on 9th but I haven’t been updated till now, I’ve tried to write to the university but I haven’t been replied, what should I do, because I still want to do a course transfer & days are going.kindly assist message
Information on fees payment is provided on the links below:
https://www.must.ac.ke/payment-of-fees/
https://www.must.ac.ke/university-fees-collection-accounts/
If you continue having problems, kindly write to financesupport@must.ac.ke
Have not paid fees due to some challenges but i will pay on date 21 September,will i be able to change my course because i seriously want to change
It is not possible to access the portal without fees clearance.
Do you mean the first semester fees to be cleared, and when is the deadline for the online registration?
Yes, once you clear you are automatically registered
Have not paid fees due to some challenges but i will pay by 21 September,will able to change the course because i seriously want to change
Kindly clear the fees so that you can have an opportunity of accessing the portal
I have used ag points instead of cut off points.how do I correct it?
Hello Salim,
Kindly send your student number to ictsupport@must.ac.ke for assistance
what if i accidentally choose a course that i did not want to take
Please consult admissions office through admission@must.ac.ke
Login to students portal fails and I have cleared fee two days ago,,,, please help
Kindly write to admission@must.ac.ke
When did course trasfer ends??
See this link for more updates on the same: https://www.must.ac.ke/change-of-course/
I need to do course transfer but login to my students portal fails yet I had paid fee two days ago.please help before it is too late
Kindly write to admission@must.ac.ke
am rodgers simiyu i want to transfer to another course and my portal is not openning what might be the problem
Once you pay the school fees, you will access the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
is there dateline for this service or once you have paid the fees you will be able to change your course
Deadline was extended to 18th Sep ,2020
How will i know that i have been registered for the course that i have choose
You will be contacted
During this economic hardships it’s hard to raise fee in full. Kindly give us an opportunity to change our courses and clear paying fee after
Please forward your request to dvcars@must.ac.ke
I paid my fees using the KCB bank so that i change my course before the due date given but am not able to do that.I just realized that we were to use equity or cooperative bank and I have already done my payment and due date for one to change the coarse is approaching too.May you assist me please.
Kindly contat finance office through financesupport@must.ac.ke
When is the deadline for those of as who want to change our courses
Check this link for more information on the same: https://www.must.ac.ke/change-of-course/
I have had weight point are claster points and yet i submited the gread points,,can it affect the transfer??
Kindly forward your concern to ictsupport@must.ac.ke
Is it a must you have to pay the fee so that your portal can open??
Yes
Help,, my portal is not opening and I need to change the course before the date is up. Please help
Please use the National ID as the password if that fails use the phone number
Hello am unable to change my course.can one visit school for help
Hello, follow this link for change of course: https://www.must.ac.ke/change-of-course/
I have already cleared school fees but my portal is not opening.
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
How will one be able to confirm the course he has changed to before the university conferm the change
See the procedure here: https://www.must.ac.ke/change-of-course/
My password is declining
Try national ID or phone number. If it fails, write to admission@must.ac.ke
Can somebody pay half of the fee then after changing the course you clear the remain fee??
Hello Samuel,
To successfully transfer, I advise that you clear the fees.
Thank you.
What will happen if you do realize that you transferred to a wrong course after the set dateline….will you be given a chance to redo?
Hello Festus,
Please make sure that the course you are requesting to be transferred to is your preferred course.
Hallo,, can you please give us some more time for us to change courses
Yes, deadline has been extended to 18th September,2020
Kindly ,let that link for course transfer be limit less so that those who are steal willing to change we can have gamble tym to do so
Deadline has been extended to 18th September,2020
My portal is opening it anytime I try to submit my course transfer form it keeps failing kindly help
Ensure the following is fulfilled:
You have enough bundle or your are connected to the internet
All details are filled as required
Has the arts application started, I haven’t got any notification concerning the course
Kindly clarify your question
I am a first yr Bachelor of Science. I am not satisfied with my course placement. I wanted to transfer to B-Ed Science but the my cluster is below the required points. what can i do?
Can i opt for Diploma in Education (Science) secondary option and still retain the sponsor(KUCCPS)?
kindly assist.
Sorry, we do not offer Diploma in Education (Science) secondary option.
I have submitted AG points instead of cluster points where you asked weight point,,can the transfer be affected?and should i change it?how?
Write to ictsupport@must.ac.ke
Please help, I am unable to change my course to Bachelor of Education Science in the portal. It says i do not qualify. My cluster weight is 24.988 and according to KUCCPS I have qualifified. please help me change to Education Science. Thanks in advance.
Kindly forward your concern to admission@must.ac.ke
What is the requirement for a person to change from one course to another
See this link for more information: https://www.must.ac.ke/change-of-course/
Do you offer course of bachelor in science of banking and finance
Kindly see this link for more information on business courses: https://www.must.ac.ke/sbe/
having cleared fees, still password is a problem please assist me
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
what lf l apply for two courses
Kindly apply for one
What am I supposed to for I have wrote several times now to the admission office but still they haven’t set cut off points for nursing
Kindly introduce yourself & forward your details to admission@must.ac.ke
I have issues with my student portal as well as ODel loging in. I tried to write to the ict@must.ac.ke but till now they haven’t assisted. Do you people really reply to email??Kindly assist
For student portal write to admission@must.ac.ke
For ODeL write to lmssupport@must.ac.ke
I cleared fee two days ago.. but any time I’m trying to login into my student portal it’s declining… Why? And yet you said that the portal gets updated 12 hours after fee payment….
Once you pay the school fees, you will be accessing the portal using your registration number. Password is your National ID number or phone number if you do not have an ID number
Am not able to acces the student portal yet I have paid fees .I have tried so may times to enter the ID number as a password but it tells me log failed .How can i acces the portal
Try using your phone number. If it fails forward the concern to admission@must.ac.ke
Am trying to change course bt it say that the requisitions is already exists yet i have not yet change the course
Write to ictsupport@must.ac.ke
I paid fee but I can’t access the portal,I’ve tried to use my phone number as password since I have no ID but the log in failed.how am I going to access it?
Write to admission@must.ac.ke for assistance
How long do transfer of course take because i have wait for long and also how will i know that i have already transfer to that course which i changed
You will be communicated to once transfer is successful
why is it that when i open my students portal am categorized as a student taking SEM3-2019/2020 what could be the problem please help to figure out this
The correct semester dates will show once you start your classes
I have gone to the admission side still no assistance ….deadline is tomorrow and im stranded i dont know what to do
Write to admission@must.ac.ke
The dateline for course changing should be extended further… This is because may of us have already cleared fee payment but we haven’t been admitted. For example, I cleared fee early last week but I can’t access my portal 5o change my course.. Please give as more time as you conclude admissions
Kindly write to registrarars@must.ac.ke
Have been trying to open my student portal since Wednesday after clearing school fees….i wrote my ID number,Registration number and course then i sent to the school email for assistance but i haven’t receive any feedback.i wanted to change course and.please help.
Kindly confirm that you wrote to admission@must.ac.ke You can follow up by calling +254 706364687
Now that most of us paid the fees but have had numerous challenges with accessing the portal it would be fair enough if you extend the course transfer deadline. I have been writing emails and submitted the bank slip but my portal won’t open yet. I tried calling the number given on the website and the lady on your end clearly indicated that she can’t help since it is beyond her. Further to that I called an alternative number which I still acquired from the website but it goes user busy all the time. It will be devastating if most of us cannot take up their dream courses simply because there was system failure. Kindly consider this plea.
Course transfer was extended to 18th Sep,2020
I cleared fees and tried to open my student portal but it has fail since..I wanted to change course. KINDLY HELP!
Deadline was 18th Sep,2020. You should have raised the issue early for assistance
I cleared fees and tried to open my student portal but it has fail since. I wanted to change course. KINDLY HELP!
Deadline for course transfer was 18th Sep,2020. You should have raised the issue early enough for assistance
I have wrote to admission side but still no assistance my portal isn’t opening and yet I paid fees on Wednesday. I want to change course. Kindly help
You can call them through +254 706364687 during working days
Can I change the Course when not yet admitted
No
What is the deadline to online Régistration
Once you pay fees it means you are automatically registered
How am I going to know if I changed my course successfully
You will be notified once the process is over
When will the course transfer process end
It will be communicated . Keep coming back for updates
I applied for course transfer today but I want to cancel it how can I go about it
Write to admission@must.ac.ke
Can I change a course right now
Apply before 12th Nov, 2020
How about those of us whom we had applied for the same,,when will we know if it went successfully??
It will be communicated
I’m wanyonyi W Anthony, I applied for course transfer how can I know that I have successfully transferred. Please help me.
Communication will be soon through this website. Besides, you will notified privately on the outcome
when are we receiving responses about course transfer because we are even confused which classes we should join
Very soon. Keep coming back to this website for updates
When will be the window for the course transfer of first years 2020 will be opened
It was opened. Deadline was last week
when are the course transfers being verified because time is moving and people will get lost
Very soon. Do not worry about it
Hello,for the last three weeks since I reported have been visiting the admission office for course transfer without success,the courses I was called for i CAN’T do it since it’s out of my passion,i therefore request quick response,whether to continue doing the course or I can change it,thanks in advance
Confirm if your name is on this list: https://www.must.ac.ke/campus-inter-departmental-schools-transfers-successful-applicants/
Am not comfortable with the course am doing what will happen if the course transfer fails
Refer this post to confirm if your name is on the list: https://www.must.ac.ke/campus-inter-departmental-schools-transfers-successful-applicants/
Am I able to change course as per now?
No
am seeing very huge number’s in my fees that even i dont know after transfering the course
Write to finance@must.ac.ke